✅ Common Reasons
Your QR code may fail to scan because of:
Poor internet connection
Low screen brightness
Camera focus issues
Device not supporting eSIM
Phone locked to a carrier
🔧 Try These Steps
Increase your screen brightness
Clean your camera lens
Make sure you are connected to Wi-Fi
Hold your phone steady while scanning
Open the QR code on another device or screen
📲 Important About eSIM Installation
AzadSIM eSIMs can usually be downloaded multiple times, but once installed, the eSIM becomes linked to the first device used during activation.
This means:
The eSIM may not work on another device after installation
Reinstalling on a different phone can fail
You should avoid testing the QR code on multiple devices
⚙️ Manual Installation
If the QR code still does not scan, you can manually install the eSIM using:
SM-DP+ Address
Activation Code
These details are included in your order email.
💡 Helpful Tip
We recommend installing your travel eSIM directly on the device you plan to use during your trip.