If your eSIM is connected but mobile data is not working, try the steps below.
✅ Quick Fixes
Turn Data Roaming ON
Restart your phone
Toggle Airplane Mode ON/OFF
Make sure AzadSIM is selected for mobile data
Check if your data plan is still active
⚙️ Check APN Settings
Our eSIMs usually configure the APN settings automatically.
In most cases, no manual setup is required.
If you think the issue is related to APN settings, please contact our support team.
We’ll help you check and configure the APN manually if needed.
📶 Weak Signal?
Network quality may vary depending on:
Your location
Building coverage
Local carrier congestion
🚀 Slow Internet Speeds
Internet speeds can vary depending on your location and the local network.
📍 Common Reasons for Slow Speeds
Poor local coverage
Busy tourist areas
Network congestion
Limited 5G availability
Underground or indoor locations
✅ Try These Steps
Toggle Airplane Mode ON/OFF
Restart your device
Move to another area
Try manual network selection
Disable VPN services if enabled
💡 Important
Speed performance depends on the local partner network in your destination country.